Privacy Policy

Effective Date: 1 January 2026

A Well Kneaded Massage / A Well Kneaded Wellness respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information collected through our website, appointment scheduling systems, intake forms, and client communications.

Information We Collect

We may collect personal and health-related information necessary to provide massage therapy services.

Personal Information

This may include:

- Name

- Email address

- Phone number

- Mailing address (if provided)

- Emergency contact information

Health Information

Clients may voluntarily provide health information through intake forms or discussions, including:

- Medical conditions

- Injuries or areas of pain

- Medications

- Allergies

- Health history relevant to massage treatment

This information helps ensure services are provided safely and appropriately.

Payment Information

If applicable, we may collect billing information through secure payment systems, including:

- Credit or debit card details (processed through third-party payment providers)

The Company does not store full credit card numbers.

Technical Information

When visiting our website, some information may automatically be collected, such as:

- IP address

- Browser type

- Device type

- Website usage data

- Cookies or analytics data

How We Use Your Information

Information collected may be used to:

- Schedule and manage appointments

- Provide safe and effective massage therapy services

- Maintain client records and health history

- Process payments

- Communicate appointment confirmations or reminders

- Respond to inquiries

- Improve website functionality and user experience

We do not use personal health information for marketing purposes.

Confidentiality of Health Information

All health information provided by clients is treated as confidential.

Client health information will only be used for purposes directly related to providing massage therapy services and ensuring client safety.

Health information will not be shared without consent, except:

- When required by law

- When necessary to prevent harm

Data Security

We take reasonable precautions to protect personal and health information, including:

- Secure digital record systems

- Password-protected devices and platforms

- Limited access to client records

- Use of reputable payment processors and booking platforms

However, no system of electronic storage or transmission is completely secure.

Sharing Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

We do not sell or rent personal information.

Information may be shared with trusted service providers when necessary to operate the business, including:

- Online appointment scheduling platforms

- Secure payment processors

- Website hosting providers

These providers are expected to maintain appropriate privacy and security practices.

Cookies and Website Tracking

Our website may use cookies or analytics tools to:

- Improve website functionality

- Analyze traffic and usage patterns

- Enhance user experience

Users may disable cookies through their browser settings.

Data Retention

Client records may be retained for a period necessary to:

- Maintain accurate treatment history

- Support continuity of care

- Comply with applicable legal or professional requirements

Your Privacy Rights

Clients may request to:

- Access their personal information

- Update or correct information

- Request deletion of personal data where permitted by law

- Opt out of marketing communications (if applicable)

Requests can be submitted using the contact information below.

Opt-in Considerations

Clients can opt-in to receive transactional text messages from A Well Kneaded Massage at the phone number provided. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

Clients can opt-in to receive marketing and promotional messages including special offers, discounts, new product updates among others from A Well Kneaded Massage at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

Third-Party Websites

Our website may include links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of external sites.

Policy Updates

This Privacy Policy may be updated periodically.

The most current version will always be available on our website with the updated effective date.

Contact Information

For privacy questions or requests, contact:

A Well Kneaded Massage / A Well Kneaded Wellness

Email: [email protected]
Website: awellkneadedmessage.com
Phone: (253) 508-6049